Shipping
We ship from Alicante, Spain. Orders are processed on business days (Monday to Friday, excluding public holidays in Spain).
Spain — mainland and Balearic Islands
| Processing time | 1–2 business days |
| Transit time | 2–5 business days |
| Estimated delivery | 3–7 business days from order confirmation |
| Delivery method | Home delivery |
| Shipping cost | Free |
| Order cutoff | Orders placed before 14:00 (CET) are processed the same business day |
European Union
| Processing time | 1–2 business days |
| Transit time | 3–6 business days |
| Estimated delivery | 5–8 business days from order confirmation |
| Delivery method | Home delivery |
| Shipping cost | Free |
| Order cutoff | Orders placed before 14:00 (CET) are processed the same business day |
All prices include 21% Spanish VAT (IVA). For deliveries within the European Union no import duties or additional customs charges apply.
We do not currently ship to the Canary Islands, Ceuta and Melilla, or to countries outside the European Union.
Carrier and tracking. Orders are sent with a tracked courier service. Once your order ships you will receive an e-mail with the carrier name and the tracking number.
Delays and damage. If your order has not arrived within the estimated time, or arrives damaged, write to [email protected] and we will resolve it.
For any question about delivery, contact [email protected] or call +34 696 389 677 (Monday to Friday, 9:00–18:00 CET).